Speakers

Dimitris Vassos

Co-Founder and CEO, Omilia

Claudio Rodrigues

Chief Product Officer, Omilia

Quinn Agen

SVP Business Development, Omilia

Jake Lopez

VP, Customer Success, Omilia

Shai Zorea

Managing Director, Contact Center Transformation Leader, PwC

Rajesh Sahu

Sr. IT Manager, Digital Customer and Contact Center, PSEG

Indy Navaratnam

Senior Director of Technology, Purolator

Andy Watson

Director of CX Product Marketing, RingCentral

Nick Schuver

Manager Customer Service, Ecolab

Nick Delis

Chief Commercial Officer, Atento

Loizos Loizou

Academy Lead, Omilia

Mark Lee

Director Customer Service, Ecolab

Alyssa LeNoir

IVR Product Owner, eChannels NiSource

Abhijit Patil

Contact Center Strategy and Delivery Manager, NMAC Sales Finance, Nissan

Jeff Stone

Vice President Contact Center Solutions, Discover Financial Services

Vince Blenx

Manager, Operations – Contact Center Technology, PSEG

Konstantina Papanikolaou

Solution Optimization Lead, Omilia

Chris Adomaitis

Global Director, Solution Consulting, Omilia

Bruce Gilbert

Chief Information and Technology Officer, Young Energy

Niti Gupta

Director, PwC

Shwetha Ravichandran

Director of Professional Services, Connex

Andrew Kim

IT Leader

Bill Brungard

Senior Director of Solutions Consulting, HME

Will Fotsch

VP of Restaurant Evolution, Taco Bell